DIGITAL/IT CONSULT

the Secretariat of the Distance Business Programme (“D-Biz Programme”)
The Innovation and Technology Commission today (May 16) announced that the Distance Business Programme under the Anti-epidemic Fund of the Government will accept applications from enterprises from 9am on Monday (May 18) until October 31.
Under the Programme, the funding ceiling is $100,000 for each IT solution and the relevant training expenses for the employees. Each enterprise may receive total funding of up to $300,000 to undertake a distance business project to be completed within six months. Each enterprise can submit only one application with no more than three IT solutions. The approved project cannot benefit from other government funding schemes at the same time.Application details:https://www.hkpc.org/zh-HK/distance-business-programme
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Radiance Tech International Limited, as a partner of the Hong Kong Productivity Council, has been included in the reference list of the first batch of service providers (reference number SP-256-645) to provide the following quality experience services.

According to the application scope classification of Hong Kong Productivity Council D-biz, we provide the following services:
1.Online business
  • For the company to establish a web portal, mobile app or other online channels, with aims to promote its goods and services, by using either subscription-based or custom-built e-commerce platform, including development and management
  • Enable consumers to place orders over the Internet
  • promote such online portal through search engine promotion, digital advertisement such as social media promotion, e-coupon, loyalty programme, etc.
3.Online customer services and engagement
  • For the company to enable order placements of services to take place over the Internet, such as reservations, appointment bookings, including development and management
  • Such adoption of technologies can also include distance learning facilities
  • Promote such online portal through search engine promotion, digital advertisement such as social media promotion, e-coupon, loyalty programme, etc.
 4.Digital customer experience enhancement
  • For the company to improve customer service experience and engagement with use of various technologies, including but not limited to the following:Round-the-clock customer service support via Chatbot
  • Uplift product or service experience with use of Augmented Reality (AR) / Virtual Reality (VR) or Mixed Reality (MR) technologies or Digital Twin technology
  • Apply analytics to improve customer experience such as purchasing data
5. Digital payment / mobile point of sale
  • Enable online / physical stores with multiple digital payment channels, e.g. payment gateway or mobile Point-of-Sales (POS)
  • Including one-time setup and associated hardware / equipment
7. Online / cloud-based human resources management systems
  • Adopt computerised system to manage the human resources related processes of the company
  • System could be cloud-based or accessible remotely by staff with appropriate cybersecurity protections
9. Virtual meeting and conference tools
  • Virtual meeting and conference tools
    Adopt tools to allow groups of people to collaborate or meet virtually through the Internet with the following functions but not limited to:Support both audio and video communication, content sharing, manage appointments and registrations, meeting recordings, online polling and Q&A
10. Virtual team management and communications
  • Adopt tools to allow groups of people to collaborate or communicate virtually through the Internet with the following functions but not limited to:
    Instant messaging, video and voice calls, document sharing and co-authoring / concurrent editing, task assignment, progress monitoring and collaborative product development
 12.Other online / custom-built / cloud-based business support systems
  • Other solutions, either off-the-shelf or custom-built, that support the programme objectives of enabling enterprises to conduct and continue business remotely but do not fit into the above categories
  • Solution examples include but not limited to Enterprise Resource Planning (ERP), e-application form and approval workflow, Robotic Process Automation (RPA)

 

Listen to your business situation / needs / objectives
Evaluate & have an initial plan on all possible, helpful activities

 

Integrate single acts and considerations into a strategic campaign

 

Campaign Implementation & Management

 

Provide campaign track report and analysis

 


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